We believe that change is for the better only when your organisation buys into that change. Radical change can of course lead to huge advances, but only when you have analysed the alternatives carefully and are able to sell the vision to your organisation. Without faith in your changes, employees will continue to adapt their processes to fit what has gone before.
Our approach is always to understand why things operate as they do currently; from there we can estimate how effective the change will be and assess the barriers to change that will be encountered. We find that designing paths of least resistance, where appropriate, reduces your risks within the project and usually points towards the most cost-effective solutions.
Our approach assumes that no change is achievable without first understanding your people and your business needs.